HM

Helen Mac Murray, Consumer Attorney in New Albany, Ohio

Over 39 years of legal practice · focused on Consumer, Entertainment, and Government

Practicing consumer in New Albany since 1987.

39+
Years practicing
13
Bar admissions

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Quick answer

Helen Mac Murray is an attorney based in New Albany, OHIO. The practice focuses on Consumer, Entertainment, and Government. Helen has over 39 years of legal experience. Currently practicing at Mac Murray & Shuster LLP.

Based in
New Albany, OHIO
Experience
over 39 years
Known for
Consumer · Entertainment · Government
  • Handles Consumer, Entertainment, and Government matters from New Albany, OHIO.
  • Over 39 years of practice as a licensed attorney.
  • Recognized with Best Lawyers in America — Advertising Law (2026).

About Helen Mac Murray: Helen Mac Murray is an attorney based in New Albany, OHIO. The practice focuses on Consumer, Entertainment, and Government. Helen has over 39 years of legal experience. Currently practicing at Mac Murray & Shuster LLP.

Areas of practice

Practice areas handled by Helen Mac Murray

Helen concentrates on consumer, entertainment, and government. Each area below outlines the kind of case Helen handles, typical outcomes to expect, and how the intake process starts.

Consumer cases in New Albany, Ohio

Helen takes consumer matters in New Albany, Ohio. Typical engagements include intake calls to scope the issue, review of any records or filings you already have, and a written strategy memo before Helen agrees to represent you.

Entertainment cases in New Albany, Ohio

Helen takes entertainment matters in New Albany, Ohio. Typical engagements include intake calls to scope the issue, review of any records or filings you already have, and a written strategy memo before Helen agrees to represent you.

Government cases in New Albany, Ohio

Helen takes government matters in New Albany, Ohio. Typical engagements include intake calls to scope the issue, review of any records or filings you already have, and a written strategy memo before Helen agrees to represent you.

Biography

About Helen Mac Murray — Over 39 years of Ohio consumer experience

Helen Mac Murray is an attorney based in New Albany, OHIO. The practice focuses on Consumer, Entertainment, and Government. Helen has over 39 years of legal experience. Currently practicing at Mac Murray & Shuster LLP.

Helen Mac Murray has been a leader in the consumer protection area for more than two decades. A founding partner of Mac Murray & Shuster LLP, she consults with and represents numerous entities regulated by federal and state consumer protection laws, regularly working with in-house counsel, executive management, and marketing and sales personnel. Helen previously served as Chief of the Ohio Attorney General’s Consumer Protection Section, named in 2000 as “National Consumer Protection Agency of the Year” under her leadership. She also served as staff lead for the National Association of Attorneys General Consumer Protection Committee enforcement actions, including the country’s first actions involving dozens of state attorney general offices. Helen participated in and led multiple multistate investigations in this role, many in conjunction with the FTC, CFPB, and FCC. She also worked closely with the FTC on the drafting of many federal rules and laws including the Telemarketing Sales Rule.

Helen now uses her experience and insights to focus on the defense of state, federal, and multistate consumer protection investigations. In addition to her defense work, she advises clients on proactively managing their compliance obligations, successfully identifying issues that only a trained “former regulator eye” will catch.

A leading voice on consumer protection matters, Helen is a frequent national speaker on regulatory issues. She has appeared, or been featured in, stories appearing on various media outlets including ABC News, PrimeTime Live, NBC Nightly News, Dateline NBC, The Wall Street Journal, The New York Times, American Greed, and many others.

Working with Helen on a consumer matter

Helen Mac Murray has been a leader in the consumer protection area for more than two decades. A founding partner of Mac Murray & Shuster LLP, she consults with and represents numerous entities regulated by federal and state consumer protection laws, regularly working with in-house counsel, executive management, and marketing and sales personnel. Helen previously served as Chief of the Ohio…

Who Helen represents

Helen reviews new inquiries case-by-case for consumer, entertainment, and government matters in New Albany and the surrounding Ohio area.

Credentials

Helen Mac Murray's legal education and bar admissions

  • University of Toledo

    J.D. · 1987

Jurisdictions

Helen's state bar admissions

  • Iowa, The Iowa State

    2019 · ACTIVE

  • New Jersey

    2019 · ACTIVE

  • Georgia, State Bar o

    2018 · ACTIVE

  • Utah

    2017 · ACTIVE

  • Wisconsin

    2016 · ACTIVE

  • Nebraska

    2016 · ACTIVE

  • Tennessee

    2016 · ACTIVE

  • West Virginia

    2016 · ACTIVE

  • Illinois

    2015 · ACTIVE

  • Kansas

    2015 · ACTIVE

  • Pennsylvania

    2014 · ACTIVE

  • Missouri

    2011 · ACTIVE

  • Ohio

    1987 · ACTIVE

Helen studied at J.D. in University of Toledo.

Law school and academic background

Helen completed J.D. in University of Toledo. Formal legal training is one signal of substantive knowledge — the day-to-day practice Helen runs in Ohio is where that training gets applied to real client questions.

Recognition

Awards, publications, and recognition of Helen Mac Murray

Helen has received 13 formal recognitions from bar associations, industry bodies, and peer-review services.

  • Best Lawyers in America — Advertising Law

    2026

  • Best Lawyers in America — Consumer Law

    2026

  • Best Lawyers in America — Government Relations Practice

    2026

  • Best Lawyers in America — Additional Areas of Practice:

    2026

  • Best Lawyers in America — Consumer Protection Law

    2026

  • Best Lawyers in America — Awards:

    2026

  • Best Lawyers in America — Ohio Super Lawyer

    2026

  • Best Lawyers in America — Top Attorneys in Ohio

    2026

  • Best Lawyers in America — Irish Legal 100

    2026

  • Best Lawyers in America — Certified Mediator, Institute for Conflict Management, Santa Monica, CA, 2006

    2026

  • Best Lawyers in America — NARI Community Service Award, 2002

    2026

  • Best Lawyers in America — Ohio Attorney General's Professionalism Award, 1996

    2026

  • Best Lawyers in America — Ohio Women's Bar Association and Foundation "Leading the Way" Award

    2026

Legal awards and honors

Best Lawyers in America — Advertising Law (2026). Best Lawyers in America — Consumer Law (2026). Best Lawyers in America — Government Relations Practice (2026). Best Lawyers in America — Additional Areas of Practice: (2026). Best Lawyers in America — Consumer Protection Law (2026). Best Lawyers in America — Awards: (2026).

Locations

Helen Mac Murray's office in New Albany

Helen's primary office is at 6525 West Campus Oval, Suite 210, New Albany, Ohio, 43054. In-person meetings are by appointment; a phone intake usually comes first.

Main office

Mac Murray & Shuster LLP

6525 West Campus Oval, Suite 210

New Albany, Ohio 43054

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Client feedback

Client reviews of Helen Mac Murray

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Hiring guide

How to hire Helen Mac Murray — what to expect in your first consultation

Working with a new consumer attorney should feel structured. Here's how the first two conversations with Helen usually go, from the moment you request a consult to the day representation begins.

Consultation formats and pricing

Helen charges for the initial consult. That fee is credited toward representation if you retain Helen's office.

What to bring to your first meeting

Bring any documents you already have — police reports, medical records, filed pleadings, correspondence from an insurer, a copy of the contract at issue. If you're not sure, err on the side of bringing everything; Helen will tell you what matters and what doesn't.

Questions to ask a consumer attorney in New Albany, Ohio

A short list to run through before you commit: How many consumer matters have you handled in the last year? What's your fee structure? Who else in the office will work on this? What's your realistic estimate of timeline and range of outcomes? How do I reach you between meetings?

Fees & payment

Fees, payment methods, and consultation options for Helen

Helen discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in consumer practice — ask which fits.

Hourly rates, contingency fees, and flat-fee options

Every consumer matter is priced differently. Simple document review might be a flat fee. Injury litigation is often contingency. Complex commercial disputes usually run hourly with a retainer. Helen confirms the model in the engagement letter before any work starts.

Payment methods and payment plans

Helen's office accepts standard payment methods. Ask about payment plans if the retainer is a stretch — many consumer practices work with clients on structured schedules.

Frequently asked

Frequently asked questions about Helen Mac Murray

  • How much does it cost to hire Helen for a consumer case?

    Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Helen walks through the likely range during the consult so there are no surprises.

  • Does Helen offer a free consultation?

    Helen charges for the initial consult; that fee is credited toward representation if you retain Helen's office. Some consumer attorneys offer free consults — check Helen's current terms during booking.

  • How long do consumer cases in Ohio typically take?

    Simple consumer matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Helen gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

  • Can Helen take my case if I'm outside New Albany?

    Helen is licensed in Ohio. Matters governed by Ohio law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Helen will tell you if the case is a fit or refer you to someone closer to your court.

  • What should I bring to my first meeting with Helen?

    Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Helen will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

  • Is Helen accepting new consumer clients right now?

    Helen's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.

Areas served

Consumer attorneys serving New Albany, Columbus and Cleveland in Ohio

Helen handles consumer matters throughout Ohio. Each city below is a direct link into the search page for verified consumer attorneys in that community.

More counsel

If Helen's intake is full or the fit isn't right, these consumer attorneys in New Albany handle similar matters. Every profile below is verified and open to consultations.