Janet Mortenson, Consumer Attorney in Austin, Texas

Janet concentrates on consumer, general, and securities. Each area below outlines the kind of case Janet handles, typical outcomes to expect, and how the intake process starts.

• Consumer

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• General

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• Securities

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Janet's primary office is at Austin, TX, 78703-0030. In-person meetings are by appointment; a phone intake usually comes first.

Working with a new consumer attorney should feel structured. Here's how the first two conversations with Janet usually go, from the moment you request a consult to the day representation begins.

Janet discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in consumer practice — ask which fits.

• How much does it cost to hire Janet for a consumer case?

  Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Janet walks through the likely range during the consult so there are no surprises.

• Does Janet offer a free consultation?

  Janet charges for the initial consult; that fee is credited toward representation if you retain Janet's office. Some consumer attorneys offer free consults — check Janet's current terms during booking.

• How long do consumer cases in Texas typically take?

  Simple consumer matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Janet gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

• Can Janet take my case if I'm outside Austin?

  Janet is licensed in Texas. Matters governed by Texas law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Janet will tell you if the case is a fit or refer you to someone closer to your court.

• What should I bring to my first meeting with Janet?

  Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Janet will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

• Is Janet accepting new consumer clients right now?

  Janet's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.