Norman Lau, Consumer Attorney in Menlo Park, California

Norman concentrates on consumer, employment, general, insurance, and litigation. Each area below outlines the kind of case Norman handles, typical outcomes to expect, and how the intake process starts.

• Consumer

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• Employment

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• General

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• Insurance

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• Litigation

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• SSD

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• Health Care

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Norman's primary office is at 535 Middlefield Rd Ste 245, Menlo Park, CA, 94025-3468. In-person meetings are by appointment; a phone intake usually comes first.

Working with a new consumer attorney should feel structured. Here's how the first two conversations with Norman usually go, from the moment you request a consult to the day representation begins.

Norman discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in consumer practice — ask which fits.

• How much does it cost to hire Norman for a consumer case?

  Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Norman walks through the likely range during the consult so there are no surprises.

• Does Norman offer a free consultation?

  Norman charges for the initial consult; that fee is credited toward representation if you retain Norman's office. Some consumer attorneys offer free consults — check Norman's current terms during booking.

• How long do consumer cases in California typically take?

  Simple consumer matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Norman gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

• Can Norman take my case if I'm outside Menlo Park?

  Norman is licensed in California. Matters governed by California law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Norman will tell you if the case is a fit or refer you to someone closer to your court.

• What should I bring to my first meeting with Norman?

  Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Norman will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

• Is Norman accepting new consumer clients right now?

  Norman's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.