Susan Serad Jackson, General Attorney in Charlotte, North Carolina

Susan concentrates on general, international, internet, and ip. Each area below outlines the kind of case Susan handles, typical outcomes to expect, and how the intake process starts.

• General

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• International

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• Internet

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• IP

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Susan's primary office is at 100 N. Tryon St., Ste. 42nd Fl., Charlotte, NC, 28202-4007. In-person meetings are by appointment; a phone intake usually comes first.

Working with a new general attorney should feel structured. Here's how the first two conversations with Susan usually go, from the moment you request a consult to the day representation begins.

Susan discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in general practice — ask which fits.

• How much does it cost to hire Susan for a general case?

  Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Susan walks through the likely range during the consult so there are no surprises.

• Does Susan offer a free consultation?

  Susan charges for the initial consult; that fee is credited toward representation if you retain Susan's office. Some general attorneys offer free consults — check Susan's current terms during booking.

• How long do general cases in North Carolina typically take?

  Simple general matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Susan gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

• Can Susan take my case if I'm outside Charlotte?

  Susan is licensed in North Carolina. Matters governed by North Carolina law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Susan will tell you if the case is a fit or refer you to someone closer to your court.

• What should I bring to my first meeting with Susan?

  Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Susan will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

• Is Susan accepting new general clients right now?

  Susan's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.