Willard K Tom, Consumer Attorney in Washington, District of Columbia

Willard concentrates on consumer and general. Each area below outlines the kind of case Willard handles, typical outcomes to expect, and how the intake process starts.

• Consumer

  View other Consumer attorneys

• General

  View other General attorneys

Willard's primary office is at 1111 Pennsylvania Ave. N.W., Washington, DC, 20004-2541. In-person meetings are by appointment; a phone intake usually comes first.

Working with a new consumer attorney should feel structured. Here's how the first two conversations with Willard usually go, from the moment you request a consult to the day representation begins.

Willard discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in consumer practice — ask which fits.

• How much does it cost to hire Willard for a consumer case?

  Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Willard walks through the likely range during the consult so there are no surprises.

• Does Willard offer a free consultation?

  Willard charges for the initial consult; that fee is credited toward representation if you retain Willard's office. Some consumer attorneys offer free consults — check Willard's current terms during booking.

• How long do consumer cases in District of Columbia typically take?

  Simple consumer matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Willard gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

• Can Willard take my case if I'm outside Washington?

  Willard is licensed in District of Columbia. Matters governed by District of Columbia law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Willard will tell you if the case is a fit or refer you to someone closer to your court.

• What should I bring to my first meeting with Willard?

  Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Willard will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

• Is Willard accepting new consumer clients right now?

  Willard's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.